Plants and trees are living products and, occasionally, their availability can be affected by adverse weather conditions and external factures beyond our control. Because of that, the terms of delivery may vary. The goods are delivered Ex-Works and travel at Buyer's risk.
Unless specific arrangements, the Buyer is responsible to the transportation costs and the custom duties. Therefore, all our responsibility ends with the delivery of the plants to those carrying out the transport.
Complaints regarding quantity and/or quality of the plants should be notified by letter or fax within 3 days of the delivery. If the Buyer do not comply to these terms, there will not be any compensation and We will simply replace the damaged or defected plants.
Unless otherwise agreed, all payments should be made at the time of delivery. If the Buyer fails to make the payment, we will applied an additional interest above the market rate active at that time in Italy.
The Buyer will be responsible for all costs incurred in the collection of debts remaining unpaid after the due date.